Refund policy

Returns are accepted without specifying a reason.
In case of a return, 75% of the paid amount will be refunded after applicable deductions.
Return shipping charges must be paid by the customer.
Refunds are processed after the product is received and inspected.
If an order is canceled by the customer before dispatch, delivery charges are non-refundable but will be adjusted in the customer’s next order.
Exchange Policy

Exchanges are allowed for all valid reasons, including:
- Size issues
- Wrong item delivered
- Manufacturing defects
- Product damaged during delivery
- Size exchanges are allowed within 7 days of delivery.
- Exchange delivery charges will be covered by the customer, unless the mistake is from Shoekart's side (wrong item or defect).
To qualify for an exchange, the product must be:
- Unused
- Undamaged
- In original packaging
The exchange process will begin once the returned item is received and inspected.
Important Notes
- Used, worn, or damaged products will not be eligible for return or exchange.
- Slight color variations may occur due to lighting or screen resolution.
- Shoekart reserves the right to approve or decline any return or exchange request after inspection.